Reviews

from our CUSTOMERS near Surfside!

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  Great customer service

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  The staff here were amazing! This was the easiest car leasing experience we've ever had! Kaz,Kite,Russ, and the owner of this lot, went above and beyond for us! 100% satisfied!

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  A few months ago, my husband had a problem with his Infinity QX60. When I contacted the General Manager, Tommy Morgan. He handled our issue with kindness and made sure we got things resolved and were happy... and we are!! Really great service, friendly educated staff! We would absolutely do business with them again!

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  Infiniti of South Bay is definitely a 5 star dealership! I just got another Infiniti and when I say it was the best car buying experience I've had and I've had ALOT!!!! It truly was. Kaz is the absolute best!!! If you want to get an Infiniti I totally recommend going to South Bay Infiniti and let Kaz help you!!!!

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  had a good service there. Thank you !!!

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  Very nice and professional staff. Each time I take my QX80 in to be serviced I'm provided with quick and thorough service. No complaints here.

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  Thank you so much for my car. I love it! You were so nice and patient with me I really do appreciate it. Thank Larry for me. This was my 1st car on my own, no help from parents. I was a bit nervous, but Kaz put my nerves at rest because he explained the entire process. He really helped me understand what I was getting.

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  They offer excellent customer service from the guy at the service desk who assisted me to get a salesperson to the salesperson who is Grayson is just enough to be honest and say I don't have any cars that you're looking for but I'd be happy to locate one all I need is your name and your number they have clean showrooms they have coffee tea water I would definitely recommend this dealership although it's deep down on PCH it's a good drive for a Sunday afternoon

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  Great customer service! The sales rep, Kaz is a polished professional with great attention to details. We had worked out a great deal with no haggling, or confusions.

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  KAZ you are amazing. I love my new car. I can not thank you enough

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  Kaz Yeganeh, Larry and the entire Infiniti team were amazing !!!!

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  Kaz you are the BEST! Wow I can not thank you enough for such an amazing Job!!!

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  Infiniti of South Bay is definitely a 5 star dealership! I just got another Infiniti and when I say it was the best car buying experience I've had and I've had ALOT!!!! It truly was. Kaz is the absolute best!!! If you want to get an Infiniti I totally recommend going to South Bay Infiniti and let Kaz help you!!!!

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  had a good service there. Thank you !!!

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  Best experience buying a car!!!! The whole team is amazing and Mike Molles is the best and made it so easy!!!

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  I’ve been to this dealer twice for service and each time it was fast and efficient . Everything is done online and you aren’t hassled to do every item in the maintenance list .

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  I got fast, efficient and courteous service and will be happy to take my car back there again in the future. I appreciate not being told that I need a lot of expensive extra service which always happened at my previous dealership.

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  Routine oil change with a complimentary wash n coffee all done in about an hour👏🏽🙌🏽 Definitely no complaints. Staff is super friendly also.

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  Kas and team were great! No pressure, good prices, and very accommodating to some specific requests I had. Signing took 15 min which was very much appreciated. Would highly recommend.

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  Very helpful, and honest service department..which is rare considering most dealers want to add as many services as possible. They were straight forward with prices and were very safe about pandemic protocol.

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  Kaz was super helpful ! I went for a 2017 Q60 and I left in a brand new 2021 Q60 at a way better rate, if you come here Kaz is the guy to talk to he knows what he’s doing definitely recommend coming to this Infiniti Dealership ! 💪🏽

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  Great staff and great prices

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  I’ve had good and bad experiences buying cars at dealerships. Even the good experiences had the stereotypical back and forth games with the salesperson. I’m happy to say this was the first time I felt there were no games and I got an amazing deal.

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  I’ve been to this dealer twice for service and each time it was fast and efficient . Everything is done online and you aren’t hassled to do every item in the maintenance list .

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  All of the guys helping me buy the car were amazing! The best dealership ever 😊

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  Kas and team were great! No pressure, good prices, and very accommodating to some specific requests I had. Signing took 15 min which was very much appreciated. Would highly recommend.

• 

  Very helpful, and honest service department..which is rare considering most dealers want to add as many services as possible. They were straight forward with prices and were very safe about pandemic protocol.

• 

  Kaz was super helpful ! I went for a 2017 Q60 and I left in a brand new 2021 Q60 at a way better rate, if you come here Kaz is the guy to talk to he knows what he’s doing definitely recommend coming to this Infiniti Dealership ! 💪🏽

• 

  I’ve had good and bad experiences buying cars at dealerships. Even the good experiences had the stereotypical back and forth games with the salesperson. I’m happy to say this was the first time I felt there were no games and I got an amazing deal. I only dealt with Kasra and he made it the best experience I’ve ever had. I just hope my getting my next car is as easy as this time was. If Kasra is around I’ll definitely go back to him.

• 

  I’ve been to this dealer twice for service and each time it was fast and efficient . Everything is done online and you aren’t hassled to do every item in the maintenance list .

• 

  All of the guys helping me buy the car were amazing! The best dealership ever 😊

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  They don’t play games they’ll offer you a unbeatable deal hassle free. Kasra was my sales representative and he did an amazing job keeping in contact with me remotely and ensured a smooth and easy transaction. Credit check and almost everything else was done remotely and once I got there I was out within an hour. I highly recommend his expertise for your next purchase. Thank you

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  Kas and team were great! No pressure, good prices, and very accommodating to some specific requests I had. Signing took 15 min which was very much appreciated. Would highly recommend.

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  Very helpful, and honest service department..which is rare considering most dealers want to add as many services as possible. They were straight forward with prices and were very safe about pandemic protocol.

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  Kaz was super helpful ! I went for a 2017 Q60 and I left in a brand new 2021 Q60 at a way better rate, if you come here Kaz is the guy to talk to he knows what he’s doing definitely recommend coming to this Infiniti Dealership ! 💪🏽

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  I’m happy to say this was the first time I felt there were no games and I got an amazing deal. I only dealt with Kasra and he made it the best experience I’ve ever had. I just hope my getting my next car is as easy as this time was. If Kasra is around I’ll definitely go back to him.

• 

  He exemplified professionalism during the entire leasing process, as well as extending friendly, accommodating and courteous assistance with the selection of our choice of vehicle, all to our complete satisfaction.. He will be our “go-to-guy” on all future Infiniti acquisitions. Thank you to Larry and to Infiniti of South Bay for:making this an outstanding new lease experience.

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  They don’t play games they’ll offer you a unbeatable deal hassle free. Kasra was my sales representative and he did an amazing job keeping in contact with me remotely and ensured a smooth and easy transaction. Credit check and almost everything else was done remotely and once I got there I was out within an hour. I highly recommend his expertise for your next purchase. Thank you

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  All of the guys helping me buy the car were amazing! The best dealership ever 😊

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  Kas and team were great! No pressure, good prices, and very accommodating to some specific requests I had. Signing took 15 min which was very much appreciated. Would highly recommend.

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  Very helpful, and honest service department..which is rare considering most dealers want to add as many services as possible. They were straight forward with prices and were very safe about pandemic protocol.

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  I only dealt with Kasra and he made it the best experience I’ve ever had. I just hope my getting my next car is as easy as this time was. If Kasra is around I’ll definitely go back to him.

• 

  Infiniti of South Bay is definitely a 5 star dealership! I just got another Infiniti and when I say it was the best car buying experience I've had and I've had ALOT!!!! It truly was. Kaz is the absolute best!!! If you want to get an Infiniti I totally recommend going to South Bay Infiniti and let Kaz help you!!!!

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  Our new lease experience is rated 5 stars based on the outstanding service rendered by Mr. Larry Harris. He exemplified professionalism during the entire leasing process, as well as extending friendly, accommodating and courteous assistance with the selection of our choice of vehicle, all to our complete satisfaction.. He will be our “go-to-guy” on all future Infiniti acquisitions. Thank you to Larry and to Infiniti of South Bay for:making this an outstanding new lease experience.

• 

  All of the guys helping me buy the car were amazing! The best dealership ever 😊

• 

  I’ve had good and bad experiences buying cars at dealerships. Even the good experiences had the stereotypical back and forth games with the salesperson. I’m happy to say this was the first time I felt there were no games and I got an amazing deal. I only dealt with Kasra and he made it the best experience I’ve ever had. I just hope my getting my next car is as easy as this time was. If Kasra is around I’ll definitely go back to him.

• 

  Very helpful, and honest service department..which is rare considering most dealers want to add as many services as possible. They were straight forward with prices and were very safe about pandemic protocol. I would definitely recommend this dealership's service department. I can't speak for the sales because I did not buy my Infiniti here.

• 

  Kas and team were great! No pressure, good prices, and very accommodating to some specific requests I had. Signing took 15 min which was very much appreciated. Would highly recommend.

• 

  Infiniti of South Bay is definitely a 5 star dealership! I just got another Infiniti and when I say it was the best car buying experience I've had and I've had ALOT!!!! It truly was. Kaz is the absolute best!!! If you want to get an Infiniti I totally recommend going to South Bay Infiniti and let Kaz help you!!!!

• 

  Our new lease experience is rated 5 stars based on the outstanding service rendered by Mr. Larry Harris. He exemplified professionalism during the entire leasing process, as well as extending friendly, accommodating and courteous assistance with the selection of our choice of vehicle, all to our complete satisfaction.. He will be our “go-to-guy” on all future Infiniti acquisitions. Thank you to Larry and to Infiniti of South Bay for:making this an outstanding new lease experience.

• 

  Kas and team were great! No pressure, good prices, and very accommodating to some specific requests I had. Signing took 15 min which was very much appreciated. Would highly recommend.

• 

  Very helpful, and honest service department..which is rare considering most dealers want to add as many services as possible. They were straight forward with prices and were very safe about pandemic protocol. I would definitely recommend this dealership's service department. I can't speak for the sales because I did not buy my Infiniti here

• 

  I’ve had good and bad experiences buying cars at dealerships. Even the good experiences had the stereotypical back and forth games with the salesperson. I’m happy to say this was the first time I felt there were no games and I got an amazing deal. I only dealt with Kasra and he made it the best experience I’ve ever had. I just hope my getting my next car is as easy as this time was. If Kasra is around I’ll definitely go back to him.

• 

  All of the guys helping me buy the car were amazing! The best dealership ever 😊

• 

  Very nice and professional staff. Each time I take my QX80 in to be serviced I'm provided with quick and thorough service. No complaints here.

• 

  Infiniti of South Bay is definitely a 5 star dealership! I just got another Infiniti and when I say it was the best car buying experience I've had and I've had ALOT!!!! It truly was. Kaz is the absolute best!!! If you want to get an Infiniti I totally recommend going to South Bay Infiniti and let Kaz help you!!!!

• 

  Our new lease experience is rated 5 stars based on the outstanding service rendered by Mr. Larry Harris. He exemplified professionalism during the entire leasing process, as well as extending friendly, accommodating and courteous assistance with the selection of our choice of vehicle, all to our complete satisfaction..

• 

  Kas and team were great! No pressure, good prices, and very accommodating to some specific requests I had. Signing took 15 min which was very much appreciated. Would highly recommend.

• 

  I’ve had good and bad experiences buying cars at dealerships. Even the good experiences had the stereotypical back and forth games with the salesperson. I’m happy to say this was the first time I felt there were no games and I got an amazing deal. I only dealt with Kasra and he made it the best experience I’ve ever had. I just hope my getting my next car is as easy as this time was. If Kasra is around I’ll definitely go back to him.

• 

  Very helpful, and honest service department..which is rare considering most dealers want to add as many services as possible. They were straight forward with prices and were very safe about pandemic protocol.

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  Always a pleasure to go here staff is always amazing to work with

• 

  Very nice and professional staff. Each time I take my QX80 in to be serviced I'm provided with quick and thorough service. No complaints here.

• 

  Infiniti of South Bay is definitely a 5 star dealership! I just got another Infiniti and when I say it was the best car buying experience I've had and I've had ALOT!!!! It truly was.

• 

  Thank you to Larry and to Infiniti of South Bay for:making this an outstanding new lease experience.

• 

  I’ve had good and bad experiences buying cars at dealerships. Even the good experiences had the stereotypical back and forth games with the salesperson.

• 

  Very helpful, and honest service department..which is rare considering most dealers want to add as many services as possible.

• 

  Purchased my new Infiniti with Kaz last month. I've never been more pleased and satisfied with a dealership purchase. He was super professional, attentive and paid close attention to my concerns and needs. Great personality and people skills and was with me from start to finish. Thanks again for all the hard work

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  Huge shout out and thank you to Kaz!!! He was straight forward and made the deal super easy. He was transparent and very friendly. He is a super cool guy! I definitely recommend him for all your Infiniti needs. He help me get a brand new 2020 QX60 Edition 30 in pearl white. Only 2 with in a 50 mile radius of my house. I appreciate the hard work he did to make it happen. I was so pleased with his service I have already sent him a referral and he is happy as well! Thank you Kaz!

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  Plus, our daughter really liked some of the items inside the bag. Overall, I recommend Kaz because he made the car process fee smooth and did not pressure me into anything that I didn't want. Cerritos is our local dealer and we have had bad customer service from them, so we will be dealing with this dealer from now on. It's out of our way but worth it.Thank you, Kaz! So far I like my Qx60

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  A big shout out to Kaz Yeganeh in leasing. I have owned and leased from Infiniti of South Bay since 2011 and have always been well taken care of. Kaz made the experience of doing a lease return and new lease incredibly seamless. My wife and I were given great prices upfront with no haggling needed and we drove out with our new Qx60 with no money exchanging hands in less than a couple of hours (including test drive, a car wash and it being filled with gas). I highly recommend reaching out to Kaz for your next car!

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  I had The best car shopping experience here Kaz and Anita are so helpful. It was so much more than I expected. They made it so easy for me. They were straight forward and completely transparent. Offering me a deal I couldn't turn down. I am the proud new owner of a new Infinity QX50. Just what I wanted. Thanks Guys. Please go check them out. Tell them Joy sent you

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  KAZZZ!! Mr brother he is an amazing salesman . I was texting him for about a month until I decided to pull the trigger but he did not one time stop texting me and giving me info ! From a salesman to a salesman your amazing brother thanks for the hook up on the deal .Anyone looking to get an Infiniti make sure to make an appt with him you won't want to get in no where else

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  Overall, I recommend Kaz because he made the car process fee smooth and did not pressure me into anything that I didn't want. Cerritos is our local dealer and we have had bad customer service from them, so we will be dealing with this dealer from now on. It's out of our way but worth it.Thank you, Kaz! So far I like my Qx60

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  A big shout out to Kaz Yeganeh in leasing. I have owned and leased from Infiniti of South Bay since 2011 and have always been well taken care of. Kaz made the experience of doing a lease return and new lease incredibly seamless. My wife and I were given great prices upfront with no haggling needed and we drove out with our new Qx60 with no money exchanging hands in less than a couple of hours (including test drive, a car wash and it being filled with gas). I highly recommend reaching out to Kaz for your next car!

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  I had The best car shopping experience here Kaz and Anita are so helpful. It was so much more than I expected. They made it so easy for me. They were straight forward and completely transparent. Offering me a deal I couldn't turn down. I am the proud new owner of a new Infinity QX50. Just what I wanted. Thanks Guys. Please go check them out. Tell them Joy sent you

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  Great customer service from this location. I ordered an exhaust online and had it deliver to this dealership. Chris kept in touch with me through email every step of the way and the exhaust actually came earlier than expected!

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  KAZZZ!! Mr brother he is an amazing salesman . I was texting him for about a month until I decided to pull the trigger but he did not one time stop texting me and giving me info ! From a salesman to a salesman your amazing brother thanks for the hook up on the deal .Anyone looking to get an Infiniti make sure to make an appt with him you won't want to get in no where else

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  I called on 9/1, got a deal from Kaz, pick up my new lovely QX50 on 9/2. Yes, just that fast and easy. Everyone else at this dealership was very nice as well. Just a 6 stars experience. Period. Once again, please remember my super hero's name: KAZ!! He will never let you down and will NOT make you disappointed. Just like a superhero we see in movies. I am just so greatful Kaz was the one who answered my call. Thank you Kaz! Thank you Infiniti of South Bay!

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  I've had good and bad experiences buying cars at dealerships. Even the good experiences had the stereotypical back and forth games with the salesperson. I'm happy to say this was the first time I felt there were no games and I got an amazing deal. I only dealt with Kasra and he made it the best experience I've ever had. I just hope my getting my next car is as easy as this time was. If Kasra is around I'll definitely go back to him.

• 

  First off let me start by saying I went to a hand full of Infiniti dealers around my area and every visit was disappointing. Everyone kept telling me I was way off and would shut me down. Until I chose Infiniti of South Bay! I had the pleasure to work with Kaz and he was able to get me where I wanted to be and in my 2020 QX50. The experience was friendly and professional and paperwork was quick and easy. I must say I was a bit of handful so I really appreciate everyone who helped get me in my vehicle. I'm EXTREMELY content!! I would of saved myself a lot of headaches if I would of just gone straight to them. Ask for Kaz!!!!

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  I did not end up purchasing from Infiniti of South Bay but I wanted to share a great experience with Kaz. He was very helpful, responsive and a stand up guy! He worked very hard to get us a deal and we really appreciate his efforts. In the end it didn't work out, but it was great working with Kaz! If you're looking for an Infiniti call and ask for him. He was low pressure, very helpful and knew his stuff.

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  Purchased my new Infiniti with Kaz last month. I've never been more pleased and satisfied with a dealership purchase. He was super professional, attentive and paid close attention to my concerns and needs. Great personality and people skills and was with me from start to finish. Thanks again for all the hard work

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  I've dealt with other Infiniti dealers and none of them have given me a gift bag. That small gesture meant a lot to my husband and I. Plus, our daughter really liked some of the items inside the bag. Overall, I recommend Kaz because he made the car process fee smooth and did not pressure me into anything that I didn't want. Cerritos is our local dealer and we have had bad customer service from them, so we will be dealing with this dealer from now on. It's out of our way but worth it.Thank you, Kaz! So far I like my Qx60

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  I called other Infiniti dealerships, their sales either gave me a sky-high price which not reasonable at all or never call me back. I called on 9/1, got a deal from Kaz, pick up my new lovely QX50 on 9/2. Yes, just that fast and easy. Everyone else at this dealership was very nice as well. Just a 6 stars experience. Period. Once again, please remember my super hero's name: KAZ!! He will never let you down and will NOT make you disappointed. Just like a superhero we see in movies. I am just so greatful Kaz was the one who answered my call. Thank you Kaz! Thank you Infiniti of South Bay!

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  We threw the dealership for a loop when we came in and decided last minute to get the car on the showroom floor over the one we were discussing. Regardless all the team members there from Sales (Kaz and his Mgr) to Finance were helpful and cooperative. We walked out with a great deal and great QX60 and we had a really good and smooth experience. No high pressure tactics and everything from the test drive to reviewing the numbers was very pleasant. Definitely recommend.

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  Today was the best car experience ever. From the internet to in person. I felt taken care of from the time I stepped in the dealership. Superb customer service, no haggling, work hard to make me happy. I was helped by Anita Ruiz she exemplifies the best of customer service. I am very satisfied. If I could give this dealership a ten I most certainly would. Drase2018

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  I've had good and bad experiences buying cars at dealerships. Even the good experiences had the stereotypical back and forth games with the salesperson. I'm happy to say this was the first time I felt there were no games and I got an amazing deal. I only dealt with Kasra and he made it the best experience I've ever had. I just hope my getting my next car is as easy as this time was. If Kasra is around I'll definitely go back to him.

• 

  First off let me start by saying I went to a hand full of Infiniti dealers around my area and every visit was disappointing. Everyone kept telling me I was way off and would shut me down. Until I chose Infiniti of South Bay! I had the pleasure to work with Kaz and he was able to get me where I wanted to be and in my 2020 QX50. The experience was friendly and professional and paperwork was quick and easy. I must say I was a bit of handful so I really appreciate everyone who helped get me in my vehicle. I'm EXTREMELY content!! I would of saved myself a lot of headaches if I would of just gone straight to them. Ask for Kaz!!!!

• 

  I did not end up purchasing from Infiniti of South Bay but I wanted to share a great experience with Kaz. He was very helpful, responsive and a stand up guy! He worked very hard to get us a deal and we really appreciate his efforts. In the end it didn't work out, but it was great working with Kaz! If you're looking for an Infiniti call and ask for him. He was low pressure, very helpful and knew his stuff.

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  I just leased a car from this dealer and My husband and I had a good experience working with Kaz. I was unhappy with the my car (qx30) so decided to upgrade (qx60). He gave me different financing options and gave some recommendations. Kaz gave me a good deal and made the process feel smooth. I was happy with the gift bag that was waiting for me inside the car. I've dealt with other Infiniti dealers and none of them have given me a gift bag. That small gesture meant a lot to my husband and I. Plus, our daughter really liked some of the items inside the bag. Overall, I recommend Kaz because he made the car process fee smooth and did not pressure me into anything that I didn't want. Cerritos is our local dealer and we have had bad customer service from them, so we will be dealing with this dealer from now on. It's out of our way but worth it.

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  My lease was ending in a couple of months and was looking for my next car. My husband worked with Kaz regarding pricing over email and text and he was very responsive and helpful in getting to a pricing agreement that would work for us.

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  Today was the best car experience ever. From the internet to in person. I felt taken care of from the time I stepped in the dealership. Superb customer service, no haggling, work hard to make me happy. I was helped by Anita Ruiz she exemplifies the best of customer service. I am very satisfied. If I could give this dealership a ten I most certainly would. Drase2018

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  I've had good and bad experiences buying cars at dealerships. Even the good experiences had the stereotypical back and forth games with the salesperson. I'm happy to say this was the first time I felt there were no games and I got an amazing deal. I only dealt with Kasra and he made it the best experience I've ever had. I just hope my getting my next car is as easy as this time was. If Kasra is around I'll definitely go back to him.

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  I must say I was a bit of handful so I really appreciate everyone who helped get me in my vehicle. I'm EXTREMELY content!! I would of saved myself a lot of headaches if I would of just gone straight to them. Ask for Kaz!!!!

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  The service from Infiniti was outstanding! Anita was so pleasant and very helpful in explaining all the details regarding our QX50. I would definitely go back and purchase another car when that times comes around. Thank you/ Sherrie

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  Overall, I recommend Kaz because he made the car process fee smooth and did not pressure me into anything that I didn't want. Cerritos is our local dealer and we have had bad customer service from them, so we will be dealing with this dealer from now on. It's out of our way but worth it.

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  LEASING MADE EASY WITH KAZ. It was a breeze working with Kaz on leasing my new vehicle. He was very transparent from start to finish and it made the leasing process quick, painless and a great experience overall. Excellent customer service and he will go through great lengths to get you a good deal on your new car.

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  My lease was ending in a couple of months and was looking for my next car. My husband worked with Kaz regarding pricing over email and text and he was very responsive and helpful in getting to a pricing agreement that would work for us.

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  I've had good and bad experiences buying cars at dealerships. Even the good experiences had the stereotypical back and forth games with the salesperson. I'm happy to say this was the first time I felt there were no games and I got an amazing deal. I only dealt with Kasra and he made it the best experience I've ever had. I just hope my getting my next car is as easy as this time was. If Kasra is around I'll definitely go back to him.

• 

  The experience was friendly and professional and paperwork was quick and easy. I must say I was a bit of handful so I really appreciate everyone who helped get me in my vehicle. I'm EXTREMELY content!! I would of saved myself a lot of headaches if I would of just gone straight to them. Ask for Kaz!!!!

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  Plus, our daughter really liked some of the items inside the bag. Overall, I recommend Kaz because he made the car process fee smooth and did not pressure me into anything that I didn't want. Cerritos is our local dealer and we have had bad customer service from them, so we will be dealing with this dealer from now on. It's out of our way but worth it.

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  had an amazing experience with Haider Oberoi very professional, and on point with great service and great deals. Knows his cars very well and what options to go with highly recommend to come here. Look for Haider!!!!

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  Mom instantly fell in love. Thanks to the help of Oswaldo Rivera and the others at Infiniti of Southbay, my mom left with the car of her dreams and very pleased with the service of the entire staff. Thank you all for a wonderful experience! Can't wait until I purchase an Infiniti of my own =)

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  Infiniti's customer service is outstanding. The Sales/Leasing Consultant, Ismael Fazal listened to what was wanted and went above and beyond to ensure I received the Q50 I desired.One of the biggest factors in deciding to go back to Infiniti was the outstanding maintenance service by Service Manager, Kim Root. Kim is very knowledgeable about the Infiniti vehicles and has always been attentive to vehicle servicing needs.If you are in the market to either purchase or lease, highly recommend you visit Autonation Infiniti Southbay.Thank you Infiniti.

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  hese guys really deserve more than 5 stars. They helped me a lot to fine me what I really want. Tom is a wonderful person and ati, I can't even thank her enough. She was so patient and helpful. They are the best and I highly recommend them.

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  We typically purchase Mercedes, BMW, Audi, and Jaguar --- Infiniti was not on our radar. Looking specifically for a 7-seater luxury SUV we test drove all the offerings from our usual brands. Feeling discouraged finding the right balance of our wish-list and cost, we decided to check out Infiniti. Were we surprised with what we found! My wife and kid fell in love with the 2017 QX60.

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  I really like the new Infiniti location very nice, Every time I take my car to get serviced Candice always checks my vehicle in. Candice is super helpful, always professional, polite, has a ton of patience, and most of all she has a great attitude. She also doesn't give you that added pressure when your car needs repairs..

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  Due to my low credit score I always assumed that I wasn't qualified to own an infinity, yet after coming to South Bay Infiniti I soon discovered that I was mistaken. Russ was very diligent and patient and was soon able to offer me financing . Russ went beyond the call of duty to ensure that I was a satisfied customer. In the the future South Bay Infiniti will always remain my first choice when purchasing an Infiniti. Thanks South Bay Infiniti

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  Walked in and was greeted by Mark Chapman, he ask me what I was looking for and he immediately knew what to show me... he gave me some space so I can make my decision on which car I wanted, he didn't even pressure me to buy that day... i went home and thought about it. And the next day I made the purchase. There's nothing annoying then a car salesman that's hounding you. I really appreciate that. If you go up there ask for Mark Chapman. He will definitely take care of you!!!!

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  This might seem small to others but service like this is what make long time customers and make this dealership stand out. If you are in the market for a vehicle i highly recommend INFINITI of South Bay. Friendly staff, clean location, amazing service.

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  My experience with Haik Panosian was amazing and he worked such a great deal with me and was patient. This is my second car with Infiniti . Can't wait for my third ! Definitely recommended asking for Haik. Won't regret it .

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  LEASING MADE EASY WITH KAZ. It was a breeze working with Kaz on leasing my new vehicle. He was very transparent from start to finish and it made the leasing process quick, painless and a great experience overall. Excellent customer service and he will go through great lengths to get you a good deal on your new car.

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  We threw the dealership for a loop when we came in and decided last minute to get the car on the showroom floor over the one we were discussing. Regardless all the team members there from Sales (Kaz and his Mgr) to Finance were helpful and cooperative. We walked out with a great deal and great QX60 and we had a really good and smooth experience. No high pressure tactics and everything from the test drive to reviewing the numbers was very pleasant. Definitely recommend.

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  Had a car emergency well outside my normal hood of OC. Called this dealer for assistance via phone and Wilson was super helpful and informative. I've since dropped my car here for repairs as it was the closest location to my incident so fingers crossed on my treatment. I am hopeful considering my normal infiniti dealer is great and Wilson was so kind!

• 

  I had to take my car in for maintenance. Edson was amazing. He pushed the warranty guys to make sure I got the parts taken care of and in a timely manner so that way I didn't have to deal with the warranty folks. He was patient and kind.

• 

  I had such a great experience here! I went in to look at a different car and came out with this beautiful baby!! Special thanks to Reuben for going out his way to make sure I came home with this car. Thank you Kas for the driving tour and Russ in finance for taking care of me. I would recommend this location, everyone was so nice and attentive!

• 

  Russ went beyond the call of duty to ensure that I was a satisfied customer. In the the future South Bay Infiniti will always remain my first choice when purchasing an Infiniti. Thanks South Bay Infiniti

• 

  This might seem small to others but service like this is what make long time customers and make this dealership stand out. If you are in the market for a vehicle i highly recommend INFINITI of South Bay. Friendly staff, clean location, amazing service.

• 

  Walked in and was greeted by Mark Chapman, he ask me what I was looking for and he immediately knew what to show me... he gave me some space so I can make my decision on which car I wanted, he didn't even pressure me to buy that day... i went home and thought about it. And the next day I made the purchase. There's nothing annoying then a car salesman that's hounding you. I really appreciate that. If you go up there ask for Mark Chapman. He will definitely take care of you!!!!

• 

  Only small thing was they didn't offer a loaner car which would seem customary in a car breakdown emergency but I also know this was an unscheduled visit so they get a pass . Lastly , my normal dealer in MV seems to have a more diverse workforce in terms of gender , I suggest this dealer considers hiring more woman for a better balance in the service department

• 

  I had such a great experience here! I went in to look at a different car and came out with this beautiful baby!! Special thanks to Reuben for going out his way to make sure I came home with this car. Thank you Kas for the driving tour and Russ in finance for taking care of me. I would recommend this location, everyone was so nice and attentive!

• 

  I had to take my car in for maintenance. Edson was amazing. He pushed the warranty guys to make sure I got the parts taken care of and in a timely manner so that way I didn't have to deal with the warranty folks. He was patient and kind.

• 

  I must say not only did they provide me an amazing deal on my car. A year later they continue to give amazing customer service. Edwin help this time regarding a car service, the service has yet to be perform at no fault of theirs since a part is on back order. But what made the experience great was the open communication and also providing transportation to pick up my car. This might seem small to others but service like this is what make long time customers and make this dealership stand out. If you are in the market for a vehicle i highly recommend INFINITI of South Bay. Friendly staff, clean location, amazing service.

• 

  Due to my low credit score I always assumed that I wasn't qualified to own an infinity, yet after coming to South Bay Infiniti I soon discovered that I was mistaken. Russ was very diligent and patient and was soon able to offer me financing . Russ went beyond the call of duty to ensure that I was a satisfied customer. In the the future South Bay Infiniti will always remain my first choice when purchasing an Infiniti. Thanks South Bay Infiniti

• 

  Walked in and was greeted by Mark Chapman, he ask me what I was looking for and he immediately knew what to show me... he gave me some space so I can make my decision on which car I wanted, he didn't even pressure me to buy that day... i went home and thought about it. And the next day I made the purchase. There's nothing annoying then a car salesman that's hounding you. I really appreciate that. If you go up there ask for Mark Chapman. He will definitely take care of you!!!!

• 

  Ameer was gracious enough to step out of an important team meeting to help me with my return, and completed the process quickly and efficiently, and I was on my way within 15 minutes. Thanks for the great service, Ameer, and keep up the great work!

• 

  I asked if they had sprite when he offered me a drink and he said they did not but that he would buy me one. They also traded in my fathers car for the price we wanted. I would recommend this place to anyone in the market for an Infiniti. My mother may even buy an Infiniti from Ismael in the next couple months!

• 

  Thank you Ameer! you were so attentive, patient nice and professional explaining in full detail and disclosure the options available to us; you made getting my Mother a new car for her B. Bay a pleasant experience. I am shocked by the inaccuracy of previous posts. I & my wife are looking forward to visit you to buy a 2019; the smell of a brand new infinity, guilty pleasure! Ameer, Thank you!

• 

  Great customer service. Service and parts department have the best people. Edson is friendly and has a great memory. He makes sure you and your car are taken care of. Thomas is really knowledgable. Raymond drove us home after we dropped our car off (free shuttle service) and he knows how to have a good conversation. Ashley is very friendly and social too.

• 

  Tom Bramble is the reason Infiniti is even on my radar. I always feel comfortable working with him and I like the way he tells me the real deal. Straight up. No surprises. If you want someone to get you into a new Infiniti, and you prefer the no nonsense approach, Tom's your guy. He'll do what it takes for you to leave Infiniti of South Bay excited about your new ride.

• 

  I recommend Auto Nation Infinity South Bay to everyone they are great and Nam Chang was the best!

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  The store has a whole new feel an atmosphere! Thanks for your help today! I would highly recommend giving these guys a chance!

• 

  I asked if they had sprite when he offered me a drink and he said they did not but that he would buy me one. They also traded in my fathers car for the price we wanted. I would recommend this place to anyone in the market for an Infiniti. My mother may even buy an Infiniti from Ismael in the next couple months!

• 

  Upon my arrival at the dealership, Ameer was gracious enough to step out of an important team meeting to help me with my return, and completed the process quickly and efficiently, and I was on my way within 15 minutes. Thanks for the great service, Ameer, and keep up the great work!

• 

  Great customer service. Service and parts department have the best people. Edson is friendly and has a great memory. He makes sure you and your car are taken care of. Thomas is really knowledgable. Raymond drove us home after we dropped our car off (free shuttle service) and he knows how to have a good conversation. Ashley is very friendly and social too.

• 

  By the end I was an expert & extremely beyond happy with my new Infinity. I recommend Auto Nation Infinity South Bay to everyone they are great and Nam Chang was the best!

• 

  Thank you Ameer! you were so attentive, patient nice and professional explaining in full detail and disclosure the options available to us; you made getting my Mother a new car for her B. Bay a pleasant experience. I am shocked by the inaccuracy of previous posts. I & my wife are looking forward to visit you to buy a 2019; the smell of a brand new infinity, guilty pleasure! Ameer, Thank you!

• 

  They also traded in my fathers car for the price we wanted. I would recommend this place to anyone in the market for an Infiniti. My mother may even buy an Infiniti from Ismael in the next couple months!

• 

  Wow... what a difference NEW MANAGEMENT made at Infiniti of South Bay! The store has a whole new feel an atmosphere! Thanks for your help today! I would highly recommend giving these guys a chance!

• 

  Talk about VIP service. Took the time to explain everything to me & we got all the paperwork signed. Then came my favorite part, getting the car! Nam Chang was very thorough & showed me everything I needed to know for my new Q50, from the spare tire to the apps to the Bluetooth to the climate control. By the end I was an expert & extremely beyond happy with my new Infinity. I recommend Auto Nation Infinity South Bay to everyone they are great and Nam Chang was the best!

• 

  Great customer service. Service and parts department have the best people. Edson is friendly and has a great memory. He makes sure you and your car are taken care of. Thomas is really knowledgable. Raymond drove us home after we dropped our car off (free shuttle service) and he knows how to have a good conversation. Ashley is very friendly and social too.

• 

  Shout-out to Sr. Client Advisor Ameer Qawasmeh, who, on short notice, kindly accommodated me when turning in my leased vehicle. The gentleman who previously handled lease returns recently left the organization and there really hasn't been a replacement named yet who can handle lease returns. Upon my arrival at the dealership, Ameer was gracious enough to step out of an important team meeting to help me with my return, and completed the process quickly and efficiently, and I was on my way within 15 minutes. Thanks for the great service, Ameer, and keep up the great work!

• 

  Thank you Ameer! you were so attentive, patient nice and professional explaining in full detail and disclosure the options available to us; you made getting my Mother a new car for her B. Bay a pleasant experience. I am shocked by the inaccuracy of previous posts. I & my wife are looking forward to visit you to buy a 2019; the smell of a brand new infinity, guilty pleasure! Ameer, Thank you!

• 

  I usually don't write reviews, but I had very good experience for my lease, very friendly, very honest, and of course, very good price, I got the best quote compare with all other dealership in LA and OC area, Thank you Kaz for your friendly and Awesome help, you're the best!!

• 

  I got prompt friendly service when I brought my Q50 in for some work. When I brought it back because of one small item in addition, they fixed it right away for free and gave me a free car cash on top as I waited. The staff is top notch and cares for the customers; I am a repeat customer.

• 

  Great customer service by Anita, Vlad, and Ruben. 100% would recommend to anyone who wants an Infiniti. They will go out of their way to make sure all your needs are addressed. Love my Q50, thanks again guys!

• 

  Ruben, the Finance Manager, was equally as responsive. Both were a pleasure to work with and provided outstanding customer service. I typically find the process to be exhausting and frustrating at other dealerships, but this was the complete opposite. Highly recommend Infiniti of South Bay.

• 

  I had such a great experience here! I went in to look at a different car and came out with this beautiful baby!! Special thanks to Reuben for going out his way to make sure I came home with this car. Thank you Kas for the driving tour and Russ in finance for taking care of me. I would recommend this location, everyone was so nice and attentive!

• 

  I must say not only did they provide me an amazing deal on my car. A year later they continue to give amazing customer service. Edwin help this time regarding a car service, the service has yet to be perform at no fault of theirs since a part is on back order. But what made the experience great was the open communication and also providing transportation to pick up my car. This might seem small to others but service like this is what make long time customers and make this dealership stand out. If you are in the market for a vehicle i highly recommend INFINITI of South Bay. Friendly staff, clean location, amazing service

• 

  Great customer service by Anita, Vlad, and Ruben. 100% would recommend to anyone who wants an Infiniti. They will go out of their way to make sure all your needs are addressed. Love my Q50, thanks again guys!

• 

  My experience purchasing a QX60 from Lucia was exceptional. She stayed in constant contact with me, and she went above and beyond to accommodate me with my time restrictions. She was incredibly thorough and proactive, and she made the purchase incredibly easy. Ruben, the Finance Manager, was equally as responsive. Both were a pleasure to work with and provided outstanding customer service. I typically find the process to be exhausting and frustrating at other dealerships, but this was the complete opposite. Highly recommend Infiniti of South Bay.

• 

  I had such a great experience here! I went in to look at a different car and came out with this beautiful baby!! Special thanks to Reuben for going out his way to make sure I came home with this car. Thank you Kas for the driving tour and Russ in finance for taking care of me. I would recommend this location, everyone was so nice and attentive!

• I came in for a oil change . Service advisor Sarah Kazemi helped me in a timely manner . Infiniti staff were friendly and professional. I will definitely be back

• 

  Had a car emergency well outside my normal hood of OC. Called this dealer for assistance via phone and Wilson was super helpful and informative. I've since dropped my car here for repairs as it was the closest location to my incident so fingers crossed on my treatment. I am hopeful considering my normal infiniti dealer is great and Wilson was so kind!

• 

  But what made the experience great was the open communication and also providing transportation to pick up my car. This might seem small to others but service like this is what make long time customers and make this dealership stand out. If you are in the market for a vehicle i highly recommend INFINITI of South Bay. Friendly staff, clean location, amazing service.

• 

  Purchased my QX50 yesterday.. So far Im happy with it.. My sales person was Anita.. Very knowledgeable with the car and the packages it offers.. I am very pleased to have someone assist me and answer all my questions regarding the car Im buying.. Look for her and you wont regret it..

• 

  Super happy with my purchase!!! I leased an Infiniti Q50 and everything from start to finish was fantastic. Easy/transparent negotiating process (all through email) with Internet manager Ruben. I shopped around 3 dealers and he gave me bottom line pricing first shot. Everyone was very friendly and helpful with any questions I had about the car and paperwork. Would definitely recommend for anyone looking to lease or purchase Infiniti. 5 stars across the board!!

• 

  Been here a few times and every time I've been greeted warmly and treated like a guest. No pushy service advisors trying to sell me unnecessary service, just honest staff.

• 

  My experience purchasing a QX60 from Lucia was exceptional. She stayed in constant contact with me, and she went above and beyond to accommodate me with my time restrictions. She was incredibly thorough and proactive, and she made the purchase incredibly easy. Ruben, the Finance Manager, was equally as responsive. Both were a pleasure to work with and provided outstanding customer service. I typically find the process to be exhausting and frustrating at other dealerships, but this was the complete opposite. Highly recommend Infiniti of South Bay.

• 

  I got prompt friendly service when I brought my Q50 in for some work. When I brought it back because of one small item in addition, they fixed it right away for free and gave me a free car cash on top as I waited. The staff is top notch and cares for the customers; I am a repeat customer.

• 

  Great customer service by Anita, Vlad, and Ruben. 100% would recommend to anyone who wants an Infiniti. They will go out of their way to make sure all your needs are addressed. Love my Q50, thanks again guys!

• 

  Thank you Kas for the driving tour and Russ in finance for taking care of me. I would recommend this location, everyone was so nice and attentive!

• 

  I am so pleased with my experience here at INFINITI of South Bay! Make sure to ask for Kas when you visit because he definitely cares about his customers and it shows. He was very kind and professional, and even answered all my additional questions months after I had already purchased the vehicle (which to me shows that he truly cares about his customers and not only about selling the vehicles). Kas, you are truly amazing and I am so thankful to you!

• 

  I usually don't write reviews, but I had very good experience for my lease, very friendly, very honest, and of course, very good price, I got the best quote compare with all other dealership in LA and OC area, Thank you Kaz for your friendly and Awesome help, you're the best!!

• 

  I usually don't write reviews, but I had very good experience for my lease, very friendly, very honest, and of course, very good price, I got the best quote compare with all other dealership in LA and OC area, Thank you Kaz for your friendly and Awesome help, you're the best!!

• 

  I had such a great experience here! I went in to look at a different car and came out with this beautiful baby!! Special thanks to Reuben for going out his way to make sure I came home with this car. Thank you Kas for the driving tour and Russ in finance for taking care of me. I would recommend this location, everyone was so nice and attentive!

• 

  Had a car emergency well outside my normal hood of OC. Called this dealer for assistance via phone and Wilson was super helpful and informative. I've since dropped my car here for repairs as it was the closest location to my incident so fingers crossed on my treatment. I am hopeful considering my normal infiniti dealer is great and Wilson was so kind!

• 

  Many thanks to Ameer who even delivered the car to Orange County for us, since we didn't want to drive all the way back home alone. The car came washed with a full tank of gas even! Amazing service and professionalism from Ameer and the management.

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  Elbert , Tom , and Gustavo were such a big help and didn't give up until I got in the vehicle I wanted. They are thee best there and you should check it out if you're looking for a car that you are garunteed to love. Thanks you guys

• Many thanks to Ameer who even delivered the car to Orange County for us, since we didn't want to drive all the way back home alone. The car came washed with a full tank of gas even! Amazing service and professionalism from Ameer and the management.

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  I love my infiniti X30! Miquel and Tom helped me today and I could not be happier. Thank you so much for making my process great!!!

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  Arg set me up with my perfect car. He worked as fast and hard as he could to make sure i walked out with the deal i wanted. Definitely reccomend leasing your next card at south bay infiniti.

• 

  Infiniti of South Bay is like family. They welcomed me with open arms and took good care of me during our deal. From coffee to treats, I was pampered. I will never forget Andre, the Sales Manager and Ameer the Client Advisor who made the car experience a dream!! They made me feel at home. I love Infiniti and this was my second purchase of a QX60. Love, love that QX60!! Most of all I love being in the Infiniti of South Bay family!

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  Had an amazing experience buying my Q60 from this dealership earlier today. Everyone from the sales team (Serge & Andre), to the Finance Manager (Gustavo), to the General Manager (Mark) were extremely helpful and courteous, making sure that I had a positive car buying experience. Thanks guys! I truly love my Infiniti!

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  Had a great experience at this dealership. Never thought I'd have a good time at a car dealership! Sales reps very friendly. Erik Gonzalez (finance manager) is the man. He spear headed a great deal on my 2018 sports car and threw in some extras. I'd strongly recommend this dealership, go see Erik.

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  The entire staff was professional, friendly and accommodating - and gave us complete attention and honesty. In particular, two people stood our - our Salesman Miguel Lopez and the Sales Manager Tom Bramble. They were responsive to our exact needs, respectful negotiators, and did everything they could to make the process as easy as stress-free as possible (in direct contrast to the other dealers we visited). As I travel quite a bit, it was never an issue reaching them on the phone to advance the deal. Even my 8-year old son enjoyed one of our visits to the dealer - really good people there.

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  Here at Infiniti of South Bay I just met with the general manager Tommy Morgan this place is a Class Act if you're looking for a Infiniti don't go anywhere else this is the place to come they have the best selection and best option for lease and financing I have gone to multiple places and this is Infiniti dealer is absolutely the best, I highly recommend this dealership both for sales and service and Tommy is the kind of manager that's Hands-On and he gets involved in transactions and he was extremely helpful to put this deal together absolute Class Act, talk about the white glove treatment .

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  Want to give a thank you to Candice (Advisor). She is great! Honest and not pushy like other dealers or advisors. Even arranged for my bicycle to get air in its tires for me to ride home. Great service and does it all with a smile. Thank you! I will keep coming back with service like that!

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  Could not be happier with the service I received with my purchase! From my amazing sales person Kevin, to the Management, all top notch! Best car buying experience I have ever had. Highly recommend Infiniti of Southbay :) !!!!!

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  UPDATE: great service overall and very fast. Wilson went above and beyond.